Malayalam Interpreter - OPI/VRI

Responsibilities

• Answer calls professionally and adhere to the Interpreter's code of conduct
• Take accurate notes during calls and render all messages completely without adding, omitting, or substituting
• Apply specialized vocabulary for healthcare and medical contexts
• Facilitate communication between Limited English Proficient speakers and clients with accuracy and completeness
• Participate in internal professional training and pursue additional certifications
• Report to team leadership and comply with dress code requirements for video remote interpreting

Requirements

• Native fluency in Malayalam and fluent English
• 1+ years of OPI/VRI experience preferred but not required
• Knowledge of medical and legal terminology preferred
• Healthcare certifications preferred (PICSI, ALTA, HIPAA)
• High school diploma
• High emotional intelligence and tolerance for diverse cultures
• Strong communication, listening, note-taking, and memory retention skills
• Dedicated wired internet: minimum 10 Mbps download / 3 Mbps upload (Wi-Fi not allowed)
• Windows 10 or higher, Intel Core i5+ processor, 8GB RAM minimum
• USB wired noise-cancelling headset with built-in microphone (no wireless/Bluetooth)
• Computer must operate in "High Performance" mode with power adapter plugged in
• No Chromebooks, Macs, tablets, or mobile devices permitted

Benefits

• Fully remote position with clear scheduling
• Full-time hours including business and weekend coverage
• Immediate availability to start after onboarding
• Internal certified training provided
• Monthly fee payments with contract employment

About the Company

Future Group Translation and Localization Services, founded in 1994, is one of the world's most trusted translation and localization providers. With ISO certification, high-tech translation memory software, and access to translators for any language and business application, Future Group has built a global reputation for delivering cost-effective, high-quality language services.