Manager, Data Operations

Responsibilities

• Coach and develop a specialized technical team, balancing leadership with hands-on troubleshooting and build work
• Own the accuracy, timeliness, and integrity of client eligibility and accumulator data
• Oversee SFTP setup, configuration, and management for client and vendor file transmissions
• Drive coding automations to reduce manual file handling and operational risk
• Manage the change control process for client data, file layouts, and production systems
• Serve as Scrum Master, leading sprint planning, daily standups, and retrospectives
• Act as a technically credible point of contact for clients during onboarding and escalations

Requirements

• 5+ years of experience in data operations or a related PBM/TPA/adjudicator data role
• Direct, hands-on PBM experience including eligibility files and claims adjudication
• Prior people management experience with a focus on coaching and accountability
• Proficiency in reviewing SQL, file specifications, and automation code
• Experience with SFTP and change control in regulated healthcare environments
• Working knowledge of Scrum/Agile practices
• Ability to travel 10%-20%

About the Company

AffirmedRx is on a mission to improve health care outcomes by bringing clarity, integrity, and trust to pharmacy benefit management through clinical approaches and state-of-the-art technology.