Manager, Entertainment and Sports Relations

Responsibilities

• Manage the fulfillment of celebrity and sports-related wishes as the primary contact between chapters and talent representatives
• Deliver high-touch customer service to Make-A-Wish chapters and international affiliates
• Coordinate wish experience logistics including scheduling, talent communication, and contingency planning
• Build and maintain relationships with key entertainment and sports industry contacts
• Maintain and update Salesforce CRM records to track wish statuses and industry engagement
• Collaborate with teams to gather stories and visuals for media and promotional use
• Create and maintain a celebrity and talent contact profile database

Requirements

• Bachelor’s degree in Communications, Public Relations, Event Planning, or a related field
• Minimum of 5 years of professional experience
• 3+ years of specialized experience in sports, entertainment, event production, or talent management
• Proven project management experience
• Proficiency in Microsoft Office Suite
• Experience with Salesforce or other CRM tools preferred
• Ability to work independently in a remote-first environment

Preferred Qualifications

• Experience working in or alongside nonprofit organizations

Benefits

• Comprehensive medical, vision, and dental coverage effective day 1
• 401(k) with 5% match after one year
• Paid Time Off, sick days, and paid holidays
• Health Savings Account and Flexible Spending Account options
• Parental leave and volunteer days
• Laptop, monitor, and docking station provided

About the Company

Make-A-Wish is the world’s largest wish-granting organization, dedicated to uniting communities to grant life-changing wishes for children.