Manager, Forward Deployed Engineering

Responsibilities

• Lead, mentor, and grow a team of Forward Deployed Engineers delivering high-impact customer integrations and automation
• Help define and scale the FDE program by building repeatable processes for project scoping, delivery, quality, and handoff
• Serve as both player and coach, actively contributing to customer engagements while developing the long-term vision for the program
• Collaborate with Product and Engineering leadership to identify patterns from customer work that should become productized features
• Design, implement, test, and operate connectors, APIs, and provisioning flows that integrate C1 with external systems
• Hire and onboard new Forward Deployed Engineers, establishing a strong team culture
• Occasionally travel to meet with customers, lead workshops, or support major deployments

Requirements

• Experience managing or mentoring engineers in customer-facing or professional services roles
• Strong experience in Go (preferred) or backend languages such as Python, TypeScript, or Java
• Fluency in APIs, webhooks, and modern identity standards (SCIM, SAML, OAuth)
• Experience building integrations with third-party services
• Ability to communicate clearly with both engineers and executives
• Experience balancing hands-on technical delivery with leadership responsibilities

Preferred Qualifications

• Experience building or managing a forward deployed, solutions engineering, or professional services function at a SaaS company
• Experience with identity and access management systems such as Okta, Azure AD, Google Workspace, or Active Directory
• Familiarity with cloud infrastructure (AWS/GCP), observability tools (DataDog/Prometheus), and CI/CD pipelines
• Experience designing processes or tooling for scalable delivery of customer-facing engineering work

About the Company

C1 is the first AI-native identity security platform that protects every identity: human, non-human, and AI. It centralizes access visibility, enforces fine-grained controls, and automates user access reviews across all applications.