Manager, Project Management Office

About the Company

PerfectServe is a leading provider of clinical communication and physician scheduling solutions in the health IT space. The company's mission is to accelerate speed to care by optimizing provider schedules and routing communications to the right place at the right time in any care setting.

Responsibilities

• Manage and mentor a team of Project Managers to ensure alignment with organizational goals
• Refine and create PMO processes to ensure consistent delivery and outcomes
• Partner with Sales teams on pre-sales activities, including scoping and developing Statements of Work (SOW)
• Provide guidance on project feasibility, timelines, and resource planning during the sales cycle
• Coordinate with product teams for platform enhancements as a client advocate
• Oversee operational processes for multiple product lines and manage sales-to-services transitions
• Serve as an escalation point for project-related issues to maintain client satisfaction
• Create monthly status reports and quarterly board reports

Requirements

• Bachelor’s degree in Business, Project Management, or a related field
• Minimum 6+ years of project management experience
• At least 3 years in a leadership role
• Experience working closely with Sales teams and supporting sales enablement
• Proficiency with Smartsheet
• Strong understanding of project management methodologies
• Excellent communication, negotiation, and stakeholder management skills

Preferred Qualifications

• Smartsheet certification
• PMP or similar project management certification

Benefits

• Remote first work environment
• Health, Dental, Vision, Life and Disability Insurance available day one
• 401K with match and immediate vesting
• 17 company holidays plus 2 floating holidays
• Competitive paid time off policy
• Internal advancement opportunities