GitLab

Manager, Success Services, EMEA

GitLab

Posted a year ago

Employment Type

Full Time

Location

Dubai

Experience

Manager

Benefits

Health InsurancePaid Leave

Job Listing No Longer Available

This job posting is no longer accepting applications. It may be more than 30 days old or the position has been filled.

Required Skills

DevSecOpsCustomer SuccessRemote Work

Job Description

Description

The GitLab DevSecOps platform empowers 100,000+ organizations to deliver software faster and more efficiently. We are one of the world’s largest all-remote companies with 2,000+ team members and values that foster a culture where people embrace the belief that everyone can contribute. Learn more about Life at GitLab.

Responsibilities

  • Team Leadership: Manage, coach, and mentor a team of Customer Success Architects (CSAs) to ensure effective service delivery and customer satisfaction.
  • Sales Enablement: Collaborate with sales teams to develop and deliver compelling service offerings, value propositions, and commercial collateral.
  • Revenue Management: Drive revenue growth by identifying and pursuing opportunities to sell success services to new and existing customers.

Requirements

  • Proven experience in managing customer success services or professional services teams.
  • Strong understanding of the DevSecOps methodology, software development lifecycle, and related technologies.

Benefits

  • Benefits to support your health, finances, and well-being.
  • All remote, asynchronous work environment.
  • Unlimited PTO (paid time off).
  • Equity Compensation & Employee Stock Purchase Plan.
  • Growth and development budget.
  • Parental leave.
  • Home office support.

How to Apply

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