Manager, Success Services, EMEA

Description

The GitLab DevSecOps platform empowers 100,000+ organizations to deliver software faster and more efficiently. We are one of the world’s largest all-remote companies with 2,000+ team members and values that foster a culture where people embrace the belief that everyone can contribute. Learn more about Life at GitLab.

Responsibilities

• Team Leadership: Manage, coach, and mentor a team of Customer Success Architects (CSAs) to ensure effective service delivery and customer satisfaction.
• Sales Enablement: Collaborate with sales teams to develop and deliver compelling service offerings, value propositions, and commercial collateral.
• Revenue Management: Drive revenue growth by identifying and pursuing opportunities to sell success services to new and existing customers.

Requirements

• Proven experience in managing customer success services or professional services teams.
• Strong understanding of the DevSecOps methodology, software development lifecycle, and related technologies.

Benefits

• Benefits to support your health, finances, and well-being.
• All remote, asynchronous work environment.
• Unlimited PTO (paid time off).
• Equity Compensation & Employee Stock Purchase Plan.
• Growth and development budget.
• Parental leave.
• Home office support.