Managing Director, Resilience Advisory

Responsibilities

• Stand up the delivery operating system including service definitions, playbooks, tooling, SLAs, and onboarding runbooks
• Design the service catalog and delivery methodology for each tier
• Own quality control by reviewing deliverables and coaching client-facing judgment
• Build and maintain capacity and cost-to-deliver models, including advisor-to-client ratios and utilization targets
• Recruit, develop, and retain a team of proactive advisors
• Partner with Product on roadmap prioritization and automation to reduce delivery costs
• Collaborate with Sales and Technical Sales on scoping discipline to prevent custom one-offs

Requirements

• 7–12+ years in MSP, MSSP, vCISO, or managed advisory delivery
• At least 3 years owning a delivery organization
• Proven track record of building a repeatable, documented, and sellable service from scratch
• Real ownership of delivery economics and cost modeling in a managed services environment
• Experience in hybrid models combining technology platforms with human expertise
• Client-facing advisory experience sufficient to coach others and lead high-stakes meetings

Preferred Qualifications

• Experience at a cybersecurity services firm, VAR, or MSSP with a recurring revenue model
• Familiarity with EOS (Entrepreneurial Operating System), including Scorecards, Rocks, and IDS
• Fluency with NIST CSF, MITRE ATT&CK, CIS Controls, or CISA Secure by Design
• Knowledge of the cyber insurance ecosystem and its stakeholders

About the Company

MOXFIVE operates at the intersection of high-stakes incident response, technical advisory, and the legal and insurance ecosystems. Their recurring resilience service, MOXGUARD, applies real-world attack patterns and control gaps to client environments to prevent future incidents.