Mandarin Interpreter

Responsibilities

• Answer calls professionally and adhere to the Interpreter's code of conduct
• Take accurate notes during calls and render all messages completely without adding, omitting, or substituting
• Facilitate communication between Limited English Proficient speakers and clients in healthcare and medical settings
• Apply industry-specific vocabulary and standards of practice for medical interpretation
• Participate in internal professional training and pursue relevant certifications
• Report to team leaders and comply with dress code requirements for video remote interpreting

Requirements

• Native fluency in Mandarin and fluent English
• High school diploma in your native language
• High emotional intelligence and tolerance for different cultures
• Strong communication, listening, note-taking, and memory retention skills
• 1+ years of OPI/VRI experience preferred but not mandatory
• Knowledge of medical terminology preferred
• Healthcare industry certifications (PICSI, ALTA, HIPAA, etc.) preferred

Preferred Qualifications

• Windows 10 or higher with dual core 2GHz processor (Intel Core i5 or superior)
• 8GB RAM minimum, computer operating in "High Performance" mode
• Wired internet connection: minimum 10 Mbps download / 3 Mbps upload (Wi-Fi not allowed)
• USB wired noise-cancelling headset with built-in microphone (no Bluetooth or wireless)
• Single computer or laptop only; no external devices, Chromebooks, or Macs permitted

Benefits

• Fully remote position with clear scheduling
• Full-time hours including business and weekend coverage
• Internal certified training provided
• Monthly fee payments with contract-based employment
• Immediate availability to start after onboarding

About the Company

Future Group Translation and Localization Services, founded in 1994, is one of the world's most trusted translation and localization expert houses. With ISO certification, high-tech translation memory software, and access to translators for any language and business application, Future Group has earned a reputable position across the global language services market.