Marketing & Operations Coordinator

Responsibilities

• Own day-to-day marketing operations, including maintaining marketing calendars, campaign timelines, and product launch schedules.
• Build, schedule, and manage email marketing campaigns and automated customer nurture sequences.
• Schedule and publish content across Instagram and TikTok, and coordinate user-generated content (UGC) campaigns.
• Support ecommerce operations by coordinating website updates, promotions, and managing the Faire wholesale storefront.
• Research competitors, skincare industry trends, and influencer opportunities.
• Compile reports on Shopify/Amazon reviews, sales performance, and marketing metrics to support customer insight meetings.
• Provide executive support through calendar management, inbox management, and research.

Requirements

• Proficiency in Klaviyo, Canva, and Shopify.
• Proven experience in email marketing, automation, and audience segmentation.
• Strong project coordination skills with the ability to manage multiple stakeholders.
• Excellent written and verbal English communication skills.
• Experience in social media management and content scheduling.
• High attention to detail and ability to build repeatable systems and processes.

Preferred Qualifications

• Experience in the skincare, beauty, or wellness industries.
• Ecommerce experience with consumer products.
• Experience managing creator or influencer relationships.
• Familiarity with AI search optimization (AIO) and content marketing.
• Experience in wholesale or retail partnership management.

Benefits

• Competitive salary and 13th-month pay.
• 12 days of Paid Time Off (PTO) and 12 paid US holidays.
• Comprehensive healthcare and life insurance.
• Maternity and paternity leave.
• Mental health support and wellness resources.
• Milestone gifts, birthday treats, and exciting team experiences.

About the Company

Coconut connects founders and businesses with top-tier remote talent while prioritizing meaningful, reliable partnerships. We believe success happens when everyone wins: clients achieve their goals, and our virtual professionals find purpose and growth in their work.