Medical Records Specialist

About the Company

Greenbrook Medical is building the new standard in primary care. We deliver high-touch, relationship-based care through neighborhood clinics, prioritizing time with patients and strong care coordination to improve outcomes for seniors.

Responsibilities

• Scan and index medical documents with accuracy to support clinical and administrative workflows
• Apply consistent naming conventions to ensure records are structured and searchable
• Maintain logs and metadata to support auditing, reporting, and workflow transparency
• Uphold HIPAA confidentiality and regulatory standards across all record-handling activities
• Provide authorized access to records to support care delivery and operations
• Fulfill inbound record requests from patients, providers, hospitals, and payors
• Support cross-functional information flow from intake to clinical care and billing

Requirements

• 1–2 years of experience in medical records, administrative support, or data entry
• High school diploma or equivalent
• Proficiency with Google Suite, Microsoft Office, and document management systems
• Exceptional attention to detail and strong organizational skills
• Ability to handle sensitive information with discretion and professionalism
• Familiarity with HIPAA and records retention guidelines preferred

Preferred Qualifications

• Experience improving digital filing workflows
• Ability to proactively identify documentation gaps or inconsistencies
• Experience in fast-paced, mission-driven environments

Benefits

• $18-$20 per hour, based on experience and qualifications
• Annual performance bonus
• Health, dental, and vision insurance
• Paid time off + paid sick time
• 401(k) with company match