Medical Records Specialist

Responsibilities

• Process release of information requests by retrieving, scanning, and transmitting medical records
• Validate requests and authorizations in compliance with HIPAA and company policy
• Perform quality checks to ensure accuracy, confidentiality, and proper invoicing
• Provide high-quality customer service via telephone and mail inquiries
• Maintain working knowledge of state laws and fee structures regarding medical records
• Safeguard patient privacy and handle privileged information with high ethical standards

Requirements

• High School Diploma or GED
• Strong computer proficiency, specifically Microsoft Word and Excel
• Ability to type at least 50 wpm
• Experience using fax, copier, and scanning machines
• Excellent organizational and multi-tasking skills

Preferred Qualifications

• Minimum of 2 years experience in a medical records department or similar setting

About the Company

Sharecare is a digital healthcare company that delivers software and tech-enabled services to stakeholders across the healthcare ecosystem to help improve care quality, drive better outcomes, and lower costs.