Mid-Market Account Executive

About the Company

Over 8,000 companies — from scrappy startups to global brands — use our platform to send billions of emails, push notifications, in-app messages, and SMS every day. Customer.io powers automated communication that people actually want to receive by helping teams send smarter, more relevant messages using real-time behavioral data.

Responsibilities

• Build and manage a pipeline through self-sourced leads and SDR-supported leads
• Lead the entire sales process from prospecting and discovery through demo and closing
• Conduct discovery calls to understand customer business challenges and goals
• Position Customer.io's solutions to meet customer needs effectively
• Collaborate with SDR, Customer Success, and Technical Support teams
• Own and report on individual sales metrics and pipeline status
• Engage in high-volume prospecting, including cold and warm outreach
• Manage the full sales cycle for deals typically under $50,000 ACV

Requirements

• 2+ years of experience in full-cycle B2B SaaS or MarTech sales
• Experience handling mid-market accounts
• Proven success in new customer acquisition and closing deals
• Familiarity with MEDDPICC or similar consultative sales frameworks
• Excellent written and verbal communication skills
• Ability to identify customer business needs and position solutions
• Must be located in the UK, Ireland, Canada, or the USA

Benefits

• 100% coverage of medical, dental, vision, mental health, and supplemental insurance premiums for you and your family
• 16 weeks paid parental leave
• Unlimited PTO
• Remote work and wellness stipends
• Professional development budget