Mid-Market Account Executive

Responsibilities

• Manage a portfolio of mid-sized restaurant partners across Dubai (main office, hybrid working).
• Develop and nurture strong partnerships with restaurant owners and managers through regular communication and on-the-ground visits.
• Analyse partner performance data to identify trends, growth levers and operational inefficiencies, and translate insights into action plans.
• Lead partner performance reviews and implement initiatives to drive higher order volume, basket size and customer satisfaction.
• Support commercial discussions including renewals, pricing adjustments and limited exclusivity agreements, collaborating with senior Account Managers as needed.
• Onboard new sites within your portfolio, promote Deliveroo products and features, and ensure partners realise maximum value from the platform.

Requirements

• Account Management
• Sales Experience
• Operations Experience
• F&B Experience
• Analytical Skills
• Stakeholder Influence
• Time Management
• English Fluency
• Excel Proficiency
• Google Sheets

Preferred Qualifications

• Arabic Advantage
• Looker Familiarity
• FMCG Experience
• On-the-ground visits
• Restaurant Consulting

Benefits

• Country-specific healthcare and well-being benefits
• Generous annual leave allowances
• Parental leave and pension offerings (varies by country)
• Support time off to contribute to charitable causes
• Opportunity to work in a fast-growing, technology-driven team with strong autonomy and impact

About the Company

Deliveroo is a technology-led company transforming food and grocery delivery by connecting consumers, restaurants, shops and riders. The Account Management team acts as restaurant consultants, using data-driven insights and industry knowledge to support partner growth. Deliveroo values speed, ownership and collaboration while prioritising diversity, equity and inclusion across the hiring process and workplace.