Mid Market Account Manager

Responsibilities

• Manage a portfolio of mid-market restaurant partners, acting as their primary point of contact
• Build strong relationships through regular performance and business reviews
• Identify and execute growth opportunities to increase order volume and partner performance
• Monitor operational metrics and support partners in improving service quality
• Drive adoption of marketing tools, promotions, and campaigns
• Collaborate with internal marketing, operations, and commercial teams to ensure partner success

Requirements

• 3+ years of commercial experience in a fast-paced environment
• Strong relationship management and stakeholder engagement skills
• Analytical ability to interpret performance data and drive actionable insights
• Proven problem-solving mindset to navigate operational challenges
• Excellent communication and influencing skills
• Strong organizational skills with the ability to manage multiple accounts simultaneously

Benefits

• 25 days of annual leave
• Comprehensive medical insurance
• Annual flight allowance for the employee
• Free Deliveroo Plus subscription
• Maternity and paternity benefits
• End-of-year parties and regular social events

About the Company

Deliveroo is a technology-driven company on a mission to transform the way people shop and eat. By connecting consumers, restaurants, shops, and riders, we make access to food and products more convenient and enjoyable. We value autonomy, ownership, and fast-paced innovation.