Mid-Senior IT Professional (Multiple Opportunities)

Responsibilities

• Lead or support IT initiatives across infrastructure, cloud, cybersecurity and enterprise applications aligned to business needs
• Design, implement and optimise secure, scalable environments (on-premise, hybrid and cloud)
• Improve service performance through incident, problem and change management aligned to ITIL practices
• Strengthen security posture through access controls, monitoring, patching, vulnerability management and incident response support
• Partner with stakeholders to gather requirements, shape solutions and deliver work to agreed scope, quality and timelines
• Maintain technical documentation (architectures, policies, runbooks and support procedures) to support operational resilience and audit readiness
• Drive automation and standardisation to improve reliability, reduce manual effort and support continuous improvement
• Support compliance-aligned delivery where required (e.g., UAE data protection considerations, ISO 27001-aligned controls, audit support)
• Mentor junior colleagues and contribute to technical standards, governance and best practice

Requirements

• Bachelor’s degree in Computer Science, Information Systems, Engineering or related discipline, or equivalent experience
• Typically 5–10+ years progressive IT experience in one or more areas: cloud, cybersecurity, networking, systems, ITSM, DevOps, enterprise applications or data platforms
• Practical experience with relevant tools and platforms, such as:
  • Cloud: AWS, Azure and/or Google Cloud
  • Identity and access: Active Directory, Entra ID (Azure AD), SSO/MFA, RBAC
  • ITSM: ServiceNow, Jira Service Management or similar
  • Security: SIEM, EDR, vulnerability management, endpoint security, monitoring
  • Networking: routing/switching, firewalls, VPN, Wi‑Fi, DNS/DHCP
  • Automation/scripting: PowerShell, Python, Bash, Infrastructure as Code (e.g., Terraform)
• Strong troubleshooting, stakeholder communication and documentation capability
• Professional working proficiency in English (written and verbal); Arabic advantageous in some environments
• Eligibility to work in the UAE and willingness to complete role-appropriate pre-employment screening where required

Preferred Qualifications

• Relevant certifications such as AWS/Azure/GCP, CISSP, CISM, CompTIA, ITIL, PMP or equivalent
• Experience designing secure, compliant architectures and participating in audits (ISO 27001, data protection)
• Prior exposure to program or project delivery and technical governance
• Hands-on automation, IaC and CI/CD experience
• Proven ability to mentor and lead cross-functional technical teams

Benefits

• Private Health Insurance
• Pension / Gratuity provision
• Paid Time Off
• Training & Development support

About the Company

Hire Resolve is a recruitment partner working with IT organisations across the UAE to place experienced IT professionals into mid- and senior-level roles. These multi-role opportunities span cloud, security, infrastructure, ITSM, DevOps and enterprise applications to support UAE-based operations and digital transformation initiatives.