Monday.com Solutions Architect

Responsibilities

Translate business processes into effective monday.com boards, automations, and dashboards. Lead and participate in client calls with confidence and clarity. Communicate directly with clients via email, Google Meet, and Loom updates. Continuously improve existing systems as client needs evolve. Troubleshoot issues calmly and professionally. Address client questions and concerns with confidence and ownership. Create Loom videos to explain changes, decisions, and system logic. Document work clearly and consistently. Collaborate closely with internal teammates and implementation leads.

Requirements

Experience implementing or supporting tools like HubSpot, GoHighLevel, Salesforce, or similar CRMs. Background in operations, process improvement, or systems design. Familiarity with automations, integrations, or light development work. Demonstrated ability to understand, manage, and optimize complex systems over time. Strong problem solving skills with consistent use of logic and pattern recognition. High standard for organization, accuracy, and well structured workflows. Clear ability to explain processes and systems in a way that builds confidence in others. Proven mindset of continuous learning with measurable improvement over time. Strong strategic thinking skills and comfort working within systems driven environments. Industry/Tools Experience: Microsoft Suite (Teams, Outlook, Excel, Word, Planner), WordPress, Google Docs, monday.com, Airtable, Microsoft Project, Make, Zapier, Python, Java, Supabase, Lovable.

Preferred Qualifications

Experience implementing or supporting tools like HubSpot, GoHighLevel, Salesforce, or similar CRMs. Background in operations, process improvement, or systems design. Familiarity with automations, integrations, or light development work.

Benefits

Competitive Salary. 13th Month Pay. Paid Time Off (12 days). US Holidays Off (12 paid). Maternity & Paternity Leave. Comprehensive Healthcare. Life Insurance. Mental Health Support. Milestone Gifts & Birthday Treats. Exciting Team Experiences (island getaways, virtual town halls, and regional meetups). Stay Connected.

About the Company

At Coconut, we connect founders and businesses with top-tier remote talent while prioritizing meaningful, reliable partnerships. We believe success happens when everyone wins. Clients achieve their goals, and our virtual professionals find purpose and growth in their work.