Offboard Operations Specialist

Description Right now, the best jobs are limited to people in a handful of the world’s wealthiest cities, yet brilliant people are everywhere. Driven to overturn the status quo and distribute opportunities equally around the world, Oyster launched its global employment platform to help companies hire, pay, and care for talent anywhere.

Responsibilities

• Work collaboratively and cross-functionally with customer service colleagues, HR, finance, product, and legal experts to resolve queries.
• Respond to and resolve requests raised accurately and in line with agreed service levels.
• Maintain and help to develop our self-service tools and knowledge bases.

Requirements

• 2 years of hands-on experience in a support or administration role in a HR or People function.
• An empathic and human-centred approach to supporting customers.

Preferred Qualifications

• Comfortable with a high pace work environment and changing customer priorities.
• Excellent interpersonal skills, determination and tenacity, along with a sense of humor.

Benefits

• Work from anywhere: Oyster is a borderless, HQ-less company.
• Paid time off: 40 days off each year.
• Mental health support: Access to Plumm, a mental well-being service.
• Wellbeing allowance: Monthly top-up for your wellbeing.
• Flexible parental leave: Minimum of three months of paid parental leave.
• WFH stipend: $3000 stipend for home office setup.

About the Company Our values guide the work we do, the decisions we make, and the culture that makes us special. We elevate talent. We build trust. We thrive together. Our mission is to create a more equal world—one global hire at a time.