Office Manager and Operations Coordinator

Responsibilities

• Manage day-to-day agency operations using phone, email, WhatsApp and other communication tools
• Oversee scheduling and coordination for artists, venues and clients
• Maintain accurate records of bookings, contracts and communications
• Serve as primary point of contact between agency, clients and talent
• Handle incoming client requests and relay information to team for follow-up
• Profile, vet and onboard new talent; maintain talent profiles for proposals
• Manage administrative tasks including emails, contracts, invoicing and accounts
• Assist with payment follow-ups, statement reconciliation and basic financial tracking
• Support business growth efforts including upselling and client expansion initiatives

Requirements

• Operations experience
• English fluency
• Microsoft Office
• Email management
• Scheduling skills
• Communication skills
• Multitasking ability
• Problem solving
• Independent worker

Preferred Qualifications

• Experience in entertainment industry
• Talent acquisition experience
• UAE work experience
• Familiarity with invoicing
• Diploma or bachelors degree in business or related field
• Arabic language skills (advantage)

Benefits

• Competitive salary (market dependent)
• Performance-based bonuses
• Health insurance
• Paid leave
• Work visa support
• Hybrid working (office + remote systems)

About the Company

We are a Dubai-based entertainment agency focused on connecting artists with clients and venues across the UAE and region. As a growing agency we prioritise strong client relationships, smooth operations and talent development. This role offers a hands-on opportunity to support operational excellence and company growth while working in a collaborative team environment.