Onboarding Analyst

Responsibilities

• Ensure application implementation in partner schools
• Manage data integration processes and ERP environment preparation
• Conduct online training sessions
• Ensure schools are fully trained on application functionalities
• Support communication and outreach to families
• Ensure school adherence and identify process improvements for efficiency

Requirements

• Completed higher education degree
• Strong communication and client relationship skills
• High capacity for execution and autonomy
• Basic knowledge of Microsoft Office

Preferred Qualifications

• Experience in client relationship areas such as Onboarding, Customer Success, or Customer Service

Benefits

• Food and/or meal allowance
• Health and dental insurance
• Transportation voucher
• Extended maternity and paternity leave
• Childcare assistance
• Wellness partnerships with Wellhub and Zenklub
• Education incentives
• Flight ticket discounts
• Pet health insurance partnership
• Access to Arco educational materials for children of employees
• Partnerships for MBA and Postgraduate studies

About the Company

Arco is made of people who transform education and values diversity and inclusion in the workplace.