Online Merchandiser

Responsibilities

• Optimize onsite search, navigation, category structures, and product listings to improve discoverability and conversion.
• Utilize AI-powered merchandising and personalization tools to deliver tailored product recommendations and experiences.
• Ensure accurate product data and strong visibility across categories aligned with commercial goals.
• Analyze key eCommerce KPIs such as conversion rate, click-through rate, bounce rate, and customer journeys to identify performance opportunities.
• Translate analytics and insights into actionable improvements that enhance both UX and revenue.
• Collaborate with UX, Product, Technology, Analytics, Buying, and Trading teams to implement site enhancements.
• Support product launches, campaigns, and key trading periods with effective onsite merchandising strategies.
• Conduct competitor benchmarking and research emerging technologies to drive innovation.
• Contribute to trading reports, dashboards, and performance analysis.
• Assist with digital transformation initiatives, including AI and personalization projects.

Requirements

• 3–5 years of experience in eCommerce, digital merchandising, or site operations—preferably within fashion or luxury retail.
• Strong understanding of product discovery, onsite search optimization, and category management best practices.
• Hands-on experience with personalization platforms such as Dynamic Yield, Salesforce, Bloomreach, or similar tools.
• Proficiency in analytics tools (e.g., Google Analytics), reporting dashboards, and Excel/Sheets.
• Data-driven mindset with the ability to identify trends and generate actionable insights.
• Experience collaborating cross-functionally with UX, Tech, Buying, and Trading teams.
• Commercial awareness and understanding of customer behavior in online retail.
• Strong organizational and project management skills with attention to detail.
• Passion for emerging technologies, AI, and digital innovation.

Preferred Qualifications

• Experience in luxury retail or fashion.
• Familiarity with AI and personalization tools.
• Strong analytical and problem-solving skills.

Benefits

• Competitive salary and benefits package.
• Healthcare coverage and education contributions.
• Flexible and hybrid working options.
• Employee discounts and access to exclusive brand experiences.
• Career development opportunities and internal mobility across functions.

About the Company

LearnwithFaiz is a leading platform offering career services, including resume writing, job application support, and personalized job assistance. They help individuals land jobs in Dubai with expert guidance and tailored strategies.