Operations Coordinator

Responsibilities

• Coordinate the cross-brand order generation team, ensuring productivity with quality and a focus on process improvement
• Ensure constant alignment of team priorities, focusing on the experience of internal and external customers
• Deal with stakeholders (logistics, customer service, consultants) constructively, acting as a bridge between the team and other areas with a problem-solving bias

Requirements

• Experience in people management
• Intermediate Excel
• Experience in process design
• Experience in building and monitoring goals
• Strong communication and active listening skills
• Critical thinking and problem-solving bias
• Ability to prioritize and align with direct reports

Benefits

• Food and/or meal allowance
• Health and dental insurance
• Transportation voucher
• Extended maternity and paternity leave
• Daycare allowance
• Health partnerships with Wellhub and Zenklub
• Education incentives
• Flight ticket discounts
• Pet health insurance partnership
• Access to Arco educational materials for children of employees
• Partnerships for MBA and Post-Graduation