Operations Manager

Responsibilities

• Lead divisional operations and commercial procedures across studios in Dubai, UAE
• Oversee project governance, QA/QC, risk, and compliance from bid to close-out
• Monitor budgets, forecasts, fees, invoicing, receivables, payables, and cash flow
• Drive monthly/quarterly performance reporting and reviews with Finance and leadership
• Ensure PM standards, scope control, variations, claims, and commercial risk management
• Enhance QMS, tools, workflows; progress ISO 9001 certification and continuous improvement
• Plan resources and staffing; mentor, coach, and conduct performance reviews
• Represent InSite during proposals, contract awards, execution, and close-out
• Engage clients, consultants, and contractors; chair regular project review meetings
• Deputize for the Managing Principal or Principals when required

Requirements

• Bachelors degree
• 15+ years
• Consultancy experience
• Urban planning
• Landscape architecture
• Commercial management
• Project governance
• QA/QC compliance
• ISO 9001
• Budgeting forecasting
• Contract negotiation
• Financial reporting
• Stakeholder management
• Resource planning
• Microsoft Office

Preferred Qualifications

• Professional chartership (AICP, RTPI, ASLA, CMLI)
• Middle East experience
• Multi-studio leadership
• Advanced reporting skills
• Design and construction codes knowledge

Benefits

• Hybrid working
• Study assistance
• Wellness initiatives
• Learning platforms
• Career mobility and mentoring

About the Company

InSite, an allied practice of KEO International Consultants, is a design-driven urban design, planning, and landscape architecture practice. Operating across the UAE and wider region, InSite and KEO deliver culturally responsive, sustainable projects. The team is recognized for integrity, innovation, results, safety, and a people-first culture.