Operations Manager - Medical Records Retrieval

Responsibilities

• Lead a team of functional release of information specialists to achieve goals and objectives
• Manage new client implementation and customized project management
• Oversee hiring, training, and performance management of employees
• Monitor daily tracking and respond to client concerns regarding delivery and quality
• Assist in annual budgeting and fiscal planning
• Analyze financial performance including revenue, expenses, profits, and margins
• Maintain HIPAA compliance and patient privacy standards

Requirements

• Bachelor's degree and prior experience preferred
• High proficiency in Microsoft Outlook, Word, and Excel
• Strong analytical and problem-solving skills
• Ability to handle confidential materials professionally
• Availability to travel as needed, including overnight stays
• Superior communication and negotiation skills

About the Company

Sharecare is a leading digital health company that provides a data-driven virtual health platform designed to help people, providers, and employers optimize well-being through positive behavior change.