Operations Manager

Responsibilities

• Manage day-to-day relationships with global 3PL providers across US, EU, UK, and AUS markets
• Build and maintain demand forecasting models across all SKUs and product variants
• Serve as the primary operational point of contact for suppliers, manufacturers, and vendors
• Own operational execution for all new product launches from purchase order to go-live
• Monitor inventory levels across multiple warehouses and proactively rebalance stock
• Coordinate production schedules with launch timelines and replenishment needs
• Track supplier and vendor invoices while ensuring timely approvals and payments
• Maintain Shopify operational workflows including product management and bulk updates

Requirements

• 3–6+ years of experience in e-commerce operations, supply chain, or DTC Shopify environments
• Strong experience managing global 3PL providers and multi-warehouse fulfillment operations
• Proven inventory forecasting and replenishment planning experience
• Advanced Excel and Google Sheets proficiency
• Experience managing vendors, suppliers, and production timelines simultaneously
• Exceptional organizational and project management skills
• Strong written and verbal English communication skills
• Ability to work independently in fast-paced, startup environments

Preferred Qualifications

• Direct experience with ShipBob, Hive, or equivalent 3PL platforms
• Shopify Plus expertise including Shopify Flows and operational automations
• Experience in supplements, wellness, skincare, or subscription-based businesses
• Familiarity with AI tools such as Claude for workflow optimization
• Experience using Notion for documentation and operations management

Benefits

• Competitive salary based on experience
• Fully remote work environment
• Generous PTO in accordance with company policy
• Health coverage for PH-based talents (HMO after 3 months)
• Direct mentorship from international industry experts
• Ongoing learning and development resources

About the Company

Our client is a fast-growing global health and wellness brand operating at the intersection of science, education, and direct-to-consumer commerce. Built around a strong creator-led platform, the company has rapidly expanded its Shopify-based product business across the US, EU, UK, and Australia. The team is lean, highly independent, and fully remote, with a strong emphasis on ownership and operational excellence.