Operations Risk Manager

Responsibilities

• Maintain and support the Operational Risk Management Framework in line with CBUAE expectations and internal policies
• Coordinate and execute risk and control self-assessments (RCSAs) across core operational areas
• Document inherent and residual risks, control effectiveness, and remediation actions
• Support the definition, tracking, and monitoring of key risk indicators (KRIs), incidents, and control breaches
• Assist in root cause analysis for operational incidents and track corrective actions
• Support operational risk assessments for new products, process changes, and outsourcing arrangements
• Assist in responding to regulatory requests, audits, and internal assurance reviews
• Support business continuity and operational resilience activities, including scenario reviews and testing

Requirements

• 5 to 10 years of experience in operational risk, internal control, or risk management within fintech, payments, or regulated financial services
• Working knowledge of UAE regulatory expectations, particularly CBUAE guidelines
• Understanding of core payments and card-issuing processes (settlements, chargebacks, fraud, reconciliations)
• Hands-on experience with RCSAs, incident tracking, KRIs, and operational risk reporting
• Strong analytical and documentation skills with a practical, risk-based mindset

About the Company

NymCard is a full-stack payments infrastructure company. Founded in 2018, we give banks and financial institutions one platform, nCore, to issue cards, move money, lend, settle, and manage financial crime as a single system.