Outbound Patient Enrollment Specialist

Responsibilities

• Conduct outbound outreach to patients referred by partner physicians
• Own the patient enrollment conversation from first contact through completion
• Communicate program details, benefits, and expected outcomes to patients
• Facilitate virtual patient enrollments and schedule follow-up appointments
• Build rapport and trust with patients through authentic communication
• Follow established scripts while meeting quality assurance and productivity targets

Requirements

• Prior experience conducting high-volume outbound calls
• Strong communication and problem-solving skills
• Ability to maintain strict patient confidentiality and HIPAA compliance
• Working knowledge of CRM platforms and call pipeline management
• Experience with AI tools such as Claude and Google Gemini

Benefits

• Competitive pay and equity
• Fully remote work environment
• Comprehensive health coverage including medical, dental, and vision
• Paid time off
• 401k plan with matching
• Paid parental leave
• Home office stipend

About the Company

Cadence is a clinical AI company automating the treatment of chronic disease. Its Clinical Intelligence handles routine, high-volume chronic care tasks like monitoring patients and coordinating action, allowing clinicians to focus on critical decision-making.