Partner Services Intern

Responsibilities

• Support day-to-day partner onboarding and relationship management
• Process and validate partner product data to marketplace standards
• Coordinate with merchandising, buying, and logistics to resolve partner queries
• Monitor partner KPIs and prepare regular performance reports
• Assist with contracts, onboarding documentation, and system access setup
• Implement promotions, price updates, and catalog changes with approvals
• Participate in cross-functional meetings and deliver assigned actions
• Contribute to process improvements and internal documentation
• Provide clear, professional partner-facing communication
• Assist with ad-hoc projects: competitor analysis, research, training materials

Requirements

• Currently enrolled or recent graduate in Marketing, Business, Fashion, or related field
• Strong attention to detail and organizational skills
• Good English verbal and written communication
• Comfortable with spreadsheets and basic data validation
• Ability to manage multiple priorities and meet deadlines
• Team-oriented with a proactive, service-focused mindset
• Willingness to learn in a fast-paced, multicultural environment

Preferred Qualifications

• Interest in e-commerce, luxury retail, or brand partnerships
• Familiarity with ERP or catalog tools
• Prior customer service, retail, or operations experience (internships or part-time)
• Additional languages beyond English

Benefits

• Hands-on experience across partner management, merchandising, and operations
• Training, mentorship, and strong growth potential
• Exposure to internal systems and modern e-commerce tools
• Attractive employee discounts across brands
• Dynamic, autonomous multinational team environment

About the Company

Ounass is the Middle East's ultimate luxury destination for fashion, beauty, watches, homeware, and jewelry. Based in Dubai and part of the Al Tayer Group, Ounass is a homegrown platform driven by innovation and excellence. A diverse team of 400+ professionals from over 40 nationalities collaborates to redefine luxury e-commerce across the region.