Partnerships & Community Manager

Responsibilities

• Build and nurture community across Slack, Substack, and social channels to connect Endless Commerce's networks
• Own the customer referral flywheel to drive qualified new business from existing clients
• Develop and manage channel partnerships with service providers supporting brands in our ICP
• Plan and execute tradeshow presence at events like ExpoWest, Shoptalk, and IHA
• Manage follow-up workflows for event attendees, demo participants, and content engagers
• Collaborate with Product, Sales, and Customer Success on customer communications and engagement

Requirements

• 3-10 years of experience in lifecycle marketing, community, client services, partnerships, or marketing operations
• Strong interpersonal and communication skills with genuine enthusiasm for talking to people
• Highly organized and process-oriented with creative instincts for engaging prospects
• Hands-on experience building campaigns, writing emails, and managing day-to-day partnership operations
• Comfort working cross-functionally with sales, marketing, and product teams
• Familiarity with AI productivity tools and willingness to leverage emerging technology

About the Company

Endless Commerce is an AI-powered CommerceOS helping consumer brands manage omnichannel operations from $1M to $500M+ in revenue. The platform provides real-time inventory visibility, EDI and purchase order automation, and supply chain intelligence across DTC, wholesale, marketplaces, and retail channels. Endless Commerce is backed by Pear VC and serves brands including Food52, Great Jones, Heyday, and Pattern Brands.