Patient Enrollment Specialist

Responsibilities

• Call and text prospective patients to schedule their first appointment
• Handle a steady daily volume of outreach with consistent follow-up
• Document all patient touchpoints accurately in our systems
• Explain Nabi's eating disorder care program clearly and compassionately
• Navigate patient questions and concerns with empathy
• Coordinate closely with the clinical care team to ensure smooth handoffs

Requirements

• Experience in a phone-based role (healthcare, intakes, enrollment, call center, customer support, or admissions)
• Strong verbal communication skills with warm, confident energy
• Highly organized with disciplined follow-up habits
• Comfortable using scripts and following structured processes
• Flexible availability across morning, afternoon, and evening shifts; weekend availability preferred

Preferred Qualifications

• Prior healthcare, intake, or patient enrollment experience
• Familiarity with eating disorder care or behavioral health services

Benefits

• Competitive base pay with performance-based commission incentives
• Mission-driven work helping patients access critical eating disorder care
• Supportive team environment with clear processes and growth opportunities

About the Company

Nabi Health is a fast-growing digital health platform that helps people access high-quality, insurance-covered eating disorder care by matching patients with registered dietitians and guiding them through compassionate, efficient scheduling.