Payer Enablement Specialist

About the Company

Tava Health is a venture-backed, online mental health platform that partners with employers to provide convenient, high-quality, accessible mental health resources to employees and their dependents. Our mission is to be the preferred ecosystem for providers to build and grow thriving private practices.

Responsibilities

• Build and maintain payer configurations within Tava’s EMR
• Translate payer requirements into system logic and configuration standards
• Manage fee schedules and validate contracted rates
• Identify and resolve discrepancies in Tava’s EMR and across other platforms
• Maintain SOPs and Insurance Articles to reflect current workflows and payer requirements
• Partner with Payer Operations, RCM, Product, and Payer Partnerships
• Audit configurations and workflows to ensure accuracy and consistency
• Proactively identify opportunities to reduce manual work using tools, automation, and AI

Requirements

• Experience in operations, consulting, analytics, or a related field
• Strong analytical and problem-solving skills
• High attention to detail and a strong sense of ownership
• Strong communication skills and ability to work cross-functionally
• Comfort using modern tools including AI to improve workflows

Preferred Qualifications

• Digital health experience
• Experience in high-growth environments
• Experience with custom systems, rules engines, or configuration-heavy platforms

Benefits

• Competitive salary and stock options
• Tava mental health benefit – free access to therapy for you and your family
• Medical and dental insurance
• Monthly HSA contributions
• Generous PTO and paid holidays
• Work from anywhere
• Paid parental leave