Payment Account Manager

Responsibilities

• Develop and maintain long-term relationships with clients and key stakeholders
• Understand client business models, operational processes, and payment-related needs
• Monitor and forecast key payment performance metrics
• Create development plans for assigned clients
• Collaborate with PSP Business Development, Technical teams, and Business Account Managers to resolve issues
• Communicate client requirements and feedback to internal teams
• Identify opportunities to improve account management processes and efficiency

Requirements

• Experience in client-facing roles (relationship management, account management, or customer success)
• Strong communication, negotiation, and analytical skills
• Advanced English proficiency (B2 level or higher)
• Russian native-level proficiency
• Good understanding of the IT industry and key business processes
• Strong time management skills
• Proactive mindset and willingness to learn

Preferred Qualifications

• Experience in Fintech, Payments, or Payment Service Provider (PSP) environments
• Previous account management experience
• Familiarity with the Gambling or iGaming industry
• Basic understanding of platform functionality and knowledge of Devcode

Benefits

• Full-time remote work opportunities and flexible working hours
• Private insurance
• Additional 1 Day Off per calendar year
• Sports benefit
• Comprehensive Mental Health Programme
• Free online English lessons with a native speaker
• Generous referral program
• Training, internal workshops, and participation in international professional conferences and corporate events