Persian VRI/OPI Interpreter

Responsibilities

• Answer calls professionally and adhere to the Interpreter's code of conduct
• Take accurate notes during calls and render all messages completely without adding, omitting, or substituting
• Apply medical and healthcare terminology knowledge to facilitate clear communication
• Provide the highest level of customer service during interpreting sessions
• Facilitate communication between Limited English Proficient speakers and clients
• Participate in internal professional training and pursue new certifications
• Report to team leaders and comply with dress code for video remote interpreting

Requirements

• Fluent in English and native-level Persian proficiency
• 1+ years of telephone interpretation experience preferred
• Knowledge of medical terminology preferred
• High school diploma in native language
• High emotional intelligence and tolerance for diverse cultures
• Strong communication, listening, note-taking, and memory retention skills

Preferred Qualifications

• International certifications in healthcare interpretation (PICSI, ALTA, HIPAA, etc.)
• Awareness of legal terminology

Benefits

• Fully remote position with clear schedule
• Full-time hours including business and weekend coverage
• Internal certified training
• Monthly fee payments with contract employment

About the Company

Future Group Translation and Localization Services, founded in 1994, is one of the world's most trusted translation and localization expert houses. The company provides language services across healthcare, legal, and other industries with ISO certification and high-tech translation memory software technology.