Pharmacy Technician

Responsibilities

• Facilitate medication approvals by communicating with insurance companies and healthcare providers regarding prior authorizations
• Navigate pharmacy operating systems to enter data, adjudicate claims, and process refills
• Document patient concerns, prior authorization status, and financial assistance needs in electronic medical records
• Review prescriptions with physicians' offices to support optimal patient care
• Assist patients with pharmacy insurance claims and medication access challenges
• Provide phone support to patients while promoting medication adherence and compliance
• Maintain accurate and complete records of patient interactions and communications

Requirements

• Active New Hampshire Pharmacy Technician License
• At least 1 year of Pharmacy Technician experience
• Strong familiarity with Test Claims, Adjudication, and Prior Authorization and Appeals processes
• High School Diploma or GED
• Ability to work independently in a fully remote environment
• Strong communication, documentation, and organizational skills

Preferred Qualifications

• National Pharmacy Technician Certification (PTCB or NHA)

About the Company

Shields Health Solutions is dedicated to improving patient outcomes by removing barriers to medication access through specialized pharmacy services and support.