Premium Audit Senior Manager

About the Company

ERGO NEXT is a technology-led, full-stack provider of small business insurance. Since 2016, they have helped hundreds of thousands of small business customers across the United States get fast, customized, and affordable coverage.

Responsibilities

• Own the full premium audit lifecycle for WC and GL lines of business
• Lead, coach, and develop a high-performing organization of managers and QA staff
• Spearhead a comprehensive QA program to ensure accuracy in payroll and class codes
• Manage external audit vendors and optimize assignment strategies
• Partner with Engineering, Product, and Data Science to deploy AI-centric audit tools
• Deliver weekly, monthly, and quarterly reporting on production and quality trends
• Resolve regulatory escalations and state inquiries

Requirements

• Bachelor’s Degree in Business, Accounting, or an insurance-related field
• 10+ years of premium audit experience with multi-state WC and GL specialization
• 5+ years of leadership experience, including management of managers and QA teams
• Advanced understanding of NCCI, WCIRB, and state regulatory rules
• Strong technical adaptability with audit platforms and reporting tools

Preferred Qualifications

• Advanced degree such as MBA, MS, or CPA
• Experience leading substantial product or technical implementations
• Prior vendor management experience