Principal Product Manager

Responsibilities

• Own and evolve the product vision, strategy, and roadmap for Yendo's AI & ops automation, fraud, and engineering-productivity platforms
• Use AI to automate operational workflows end-to-end to lower cost-to-serve and improve CSAT
• Conduct quantitative and qualitative research with ops users and cardholders
• Define KPIs that guide prioritization and measure impact
• Advocate for the user and bring product insights into company-wide business decisions
• Communicate critical information clearly and foster a collaborative environment

Requirements

• 6+ years of experience in product management in high-growth tech environments
• Proven ability to lead small, cross-functional teams to deliver measurable results
• Strong analytical skills and ability to turn insights into actionable strategies
• Exceptional communication skills and ability to influence stakeholders
• Customer-first mindset with a passion for solving real-world problems
• AI Product Fluency with daily use of LLMs for analytics, writing, design, and prototyping

Preferred Qualifications

• Domain experience in fintech, consumer apps, or AI Automation
• Expertise in building internal tools for operations or engineering
• Technical background in software engineering

Benefits

• Competitive Salary and Equity
• Comprehensive medical, dental, vision and life Insurance
• 401K
• Unlimited PTO

About the Company

Yendo empowers everyday people to build a stronger financial future by using AI to unlock vehicle equity through high-limit, standard-rate credit cards for those traditionally excluded from mainstream financial offerings.