Principal, Strategic Operations

Responsibilities

• Design, implement, and evolve the enterprise operating system, including planning frameworks and prioritization models
• Own annual and quarterly planning processes to ensure alignment with business outcomes
• Drive organization-wide adoption of new planning processes, tools, and operating rhythms
• Facilitate Executive Leadership Team (ELT) and Senior Leadership Team (SLT) discussions to resolve misalignment
• Ensure strategic initiatives are tied to measurable business outcomes like revenue growth and margin improvement
• Develop and maintain scorecards connecting operational performance to key business metrics

Requirements

• 5+ years of experience in strategy & operations, business operations, program management, or management consulting
• Proven experience designing enterprise planning processes and prioritization frameworks
• Demonstrated success in driving organizational change management at scale
• Ability to influence and drive accountability across executive leadership without direct authority
• Exceptional facilitation and communication skills for high-stakes discussions
• Strong data fluency to translate metrics into actionable leadership insights

Preferred Qualifications

• Experience in high-growth, agency, or professional services environments
• Experience with operating systems like EOS or OKRs
• Background in management consulting or internal strategy
• Familiarity with tools like Notion, Asana, ClickUp, or Jira

Benefits

• 4-Day Work Week (32 Hour Work Week)
• Work From Anywhere (WFA)
• Annual Bonus Opportunities
• 3 weeks PTO, Sick Leave, and Bereavement
• 11 paid holidays
• 401(k) with match
• 75% employer-paid health benefits (Medical, Dental, Vision)
• Monthly reimbursements for Physical and Mental Wellness
• Paid Parental Leave