Product Manager

About the Company

AppliedVR is unleashing the power of Immersive Therapeutics (ITx), a new category of medical devices that harness the unique properties of virtual reality (VR) to treat some of the most debilitating chronic conditions. AppliedVR creates non-pharmacologic, non-invasive VR medical devices for in-home therapeutic use.

Responsibilities

• Own the definition and documentation of internal support processes, including task tracking workflows and CRM system requirements
• Analyze how back-end workflows and process changes impact the end-to-end patient journey
• Ensure patient-facing touchpoints are clear, consistent, and well-documented across support channels
• Partner with internal stakeholders to translate needs into actionable product requirements
• Drive execution of product and operational initiatives from concept through delivery
• Define and track KPIs to measure the effectiveness of support processes
• Provide project-based support for the development of mental health product offerings
• Build high-level roadmaps and detailed delivery plans

Requirements

• 3-5+ years of experience in a Product Management role
• Strong technical skills and hands-on experience using Jira
• Experience with consumer-facing products in a regulated environment (e.g. medical device, healthcare)
• Proven ability to meet deadlines and drive results under tight timeframes
• Experience with CRM, Communications platforms, or customer support programs
• Strong interpersonal, communication, and problem-solving skills
• Ability to work autonomously in a remote, fast-paced environment

Benefits

• Medical, dental, and vision healthcare benefits
• 401k retirement plan with a 4% employer match
• Employer-paid life insurance and long-term disability benefits
• Employee assistance program
• Remote work stipend
• Flexible Time Off for vacation
• 11+ paid holidays per year
• Up to 12 weeks of paid parental leave