Product Owner

Responsibilities

• Maintain the Salesforce product roadmap and prioritize enterprise features
• Act as the voice of the customer and liaison between business users and IT teams
• Elicit and document requirements through stakeholder interviews and workshops
• Translate complex business needs into user stories and technical specifications
• Lead enterprise backlog grooming, sprint planning, and user acceptance testing
• Manage technical documentation including System Design Documents and security testing documentation
• Provide schedule inputs, risk alerts, and status reporting to program management

Requirements

• Bachelor's degree and 9+ years of experience as a Product Owner or Business Analyst
• In-depth experience with Agile/Scrum methodologies and tools like Jira and Confluence
• Proven ability to lead large teams and manage multiple projects simultaneously
• Experience working with CMS or similar federal agencies
• Ability to gather and analyze information to develop alternative solutions
• Must have resided in the U.S. 3 out of the last 5 years
• Ability to obtain a CMS Public Trust clearance

Preferred Qualifications

• Hands-on technical experience with Salesforce Service Cloud and Experience Cloud
• Active Salesforce certification(s)
• Experience with Snowflake, AWS, and OWN
• Experience with automation testing scripts and DevSecOps pipelines

Benefits

• 401K with company match
• Comprehensive health and wellness packages
• Professional growth opportunities including paid education and certifications
• Paid vacation, holidays, and parental leave
• 15 days of paid leave and 10 paid holidays per year