Product Support Specialist
DISHER
Completely RemoteFull TimeCustomer Service
Posted Today
Job description
Responsibilities
- Serve as the bridge between customers, Product, and Engineering to deliver exceptional support for a new software product
- Resolve user issues and document support patterns
- Help build repeatable processes and a knowledge base for a scalable support model
- Troubleshoot issues and route escalations appropriately
- Turn user feedback into documentation to inform product and process improvements
About the Company
DISHER is partnering with a global supply chain solutions organization that empowers high-performance teams to solve complex global challenges through creativity, partnership, and technology.
Skills & tools
TroubleshootingTechnical Support
What the team is looking for
Use this list as a quick fit check before you apply.
- 01Ability to resolve user issues
- 02Experience documenting support patterns
- 03Ability to troubleshoot technical issues
- 04Strong communication skills for cross-functional collaboration
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Job details
- Work model
- Completely Remote
- Commitment
- Full Time
- Category
- Customer Service
- Posted
- Today
AdWake up to a shortlist, not a search results page.
NeverApply scores every new listing against your CV, salary floor and visa. A handful of real matches by morning.
Get your daily matches