Professional Services Operations Specialist (Southwest)

Responsibilities

• Assist VP of Engineering in monitoring services related reporting including pipeline, WIP, and proposal status
• Manage proposal creation and workflow including Statements of Work and Change Orders
• Input accurate data into COGS, Salesforce, and JIRA
• Coordinate with internal Vendor Relations Management to manage certifications
• Address invoicing and accounting issues with internal teams
• Manage staff augmentation process including scoping, interviewing, and onboarding
• Document the full lifecycle of the services process

Requirements

• Bachelor's degree in a relevant discipline or equivalent experience
• At least 5 years of IT, security, or business-related experience
• Experience in services delivery or project management
• Strong written and verbal communication skills
• Ability to work a flexible schedule and multi-task effectively
• Willingness to learn and use AI-enabled tools

Preferred Qualifications

• Security certification or project management certification
• Experience with cybersecurity technologies

Benefits

• Group Medical Insurance options (PPO or HDHP/HSA)
• Group Dental Insurance
• 12 corporate holidays and Flexible Time Off (FTO)
• Mobile phone and home internet allowance
• Retirement plan eligibility after 2 months
• Pet Benefit Option

About the Company

GuidePoint Security is a rapidly growing, profitable, privately-held value added reseller that focuses exclusively on Information Security, serving over 6,200 customers.