Professional Services Specialist - Dubai

About the Company

Fresha is the leading marketplace platform for beauty & wellness trusted by millions of consumers and businesses worldwide. It is used by 110,000+ businesses and 450,000+ stylists and professionals worldwide, processing over 1 billion appointments to date. The company is headquartered in London, United Kingdom, with 12 global offices located across North America, EMEA, and APAC.

Responsibilities

• Understand our partners' business requirements, and confidently communicate the Fresha Onboarding approach and project plan.
• Lead the Partner on the onboarding journey, managing expectations, risks, and ultimately accurate go-live dates.
• Provide continuous quality assurance on the Marketplace to ensure this looks good at all times.

Requirements

• Commercially minded, understanding critical needs of Partners onboarding.
• Exceptionally high organizational and time management skills.
• Proficient in Excel and data cleaning an asset.

Preferred Qualifications

• Project coordination experience or certification highly desired.
• Experience working in the Beauty & Wellness sector or previous start-up/scale-up tech company environment an asset.