Project Coordination Manager

Responsibilities

• Oversee the execution of work orders and provide strategic direction within the assigned vertical
• Develop strategies to optimize work order execution processes and enhance operational efficiency
• Collaborate with cross-functional teams to implement process enhancements
• Provide leadership and guidance to Service Coordinators and other team members
• Handle escalated issues or complex work orders requiring senior-level intervention
• Monitor industry trends and analyze performance metrics and KPIs
• Implement risk management practices to mitigate potential operational issues

Requirements

• Three to five years of experience working in a project environment
• Experience in troubleshooting and resolving project issues
• Extensive experience in operations management or a related field
• Strong leadership and mentorship skills
• Excellent communication and stakeholder management abilities
• Proficiency in data analysis and process optimization
• Knowledge of regulatory requirements and compliance standards

Preferred Qualifications

• Bachelor's Degree
• PMP or equivalent professional certification

Benefits

• Medical, Dental, and Vision insurance
• 401K match
• 28 PTO days including company holidays

About the Company

New Era Technology is a global team of over 3,000 professionals committed to securely connecting people, places, and information with end-to-end technology solutions at scale.