Quality & Safety Manager

Responsibilities

• Own clinical quality and safety systems, including maintaining day-to-day quality and supporting audits, incident investigations, and root-cause analysis
• Manage metrics and reporting for clinical and executive leadership to track performance against standards and external requirements
• Partner with clinical operations and nursing leadership to integrate quality and safety standards into daily workflows
• Act as the point person for external audits and regulatory reviews
• Update quality and safety playbooks and implement metrics reporting plans
• Deliver training for clinical staff on safety protocols, incident reporting, and risk management
• Monitor daily quality metrics across care teams, including AI implementation and quality

Requirements

• Bachelor's degree in a related technical or clinical field
• 3 to 5+ years of experience in quality assurance, compliance, or safety management
• At least 2 years in a supervisory or program-ownership capacity
• Healthcare experience is required; cancer quality and safety experience preferred
• Experience navigating audits from accrediting bodies is a plus
• Strong investigative rigor and ability to perform root-cause analysis
• Builder mindset with experience developing quality or safety programs
• Ability to work effectively across multidisciplinary teams
• Highly organized and communicative with strong attention to detail

About the Company

Daymark Health is a value-based oncology company redefining the cancer care experience for patients, providers, and health plans through a comprehensive, personalized cancer care platform.