RCM Solutions Lead

Responsibilities

• Act as the internal point of contact for revenue cycle workflows across front-end, mid-cycle, and back-end functions
• Translate complex RCM processes into clear product positioning and solution narratives
• Partner with Product and Product Ops to inform workflows, use cases, and roadmap inputs
• Serve as a strategic partner to customers throughout onboarding, adoption, and ongoing account growth
• Build trusted relationships with revenue cycle leaders and operational stakeholders
• Join sales calls as a subject matter expert to support discovery, solutioning, and buyer education
• Refine call scripts, talk tracks, and demo narratives to ensure accuracy for RCM buyers
• Share structured insights from sales conversations to inform product and go-to-market decisions

Requirements

• Experience working in healthcare revenue cycle management or related healthcare operations
• Strong understanding of end-to-end RCM workflows including eligibility, coding, billing, AR, denials, and collections
• Exposure to workflow design, process improvement, or transformation initiatives
• Ability to explain operational concepts clearly to technical and non-technical audiences
• Comfort participating in customer and prospect conversations

Preferred Qualifications

• Experience in healthcare SaaS, automation, or technology-enabled services
• Experience supporting sales, product, or customer-facing teams

About the Company

SuperDial is building AI-powered automation for healthcare revenue cycle teams.