Renewal Manager

About the Company

Angle Health is an AI-native, integrated healthcare company on a mission to make the health system more effective, accessible, and affordable. Backed by world-class investors, we are replacing legacy systems with modern infrastructure to deliver better care to members and patients.

Responsibilities

• Own the end-to-end renewal process for an assigned book of business as the primary contact for brokers
• Build and maintain trusted relationships with brokers through proactive communication and strategic partnership
• Conduct renewal strategy discussions regarding pricing, plan design, and network updates
• Partner with Underwriting to identify opportunities for rate relief and retention
• Proactively identify renewal risks and develop action plans to improve outcomes
• Collaborate with cross-functional teams including Underwriting, Account Management, Billing, and Product
• Maintain accurate renewal records within HubSpot and Zendesk
• Manage multiple renewal timelines simultaneously to ensure all deadlines are met

Requirements

• Bachelor's degree in Business, Communications, Healthcare Administration, or equivalent experience
• 5+ years of experience in employee benefits, health insurance, account management, or renewals
• Strong understanding of employer-sponsored health insurance and the renewal lifecycle
• Excellent verbal and written communication skills
• Exceptional organizational and project management skills
• Strong analytical and problem-solving abilities
• Ability to manage multiple priorities in a fast-paced environment

Preferred Qualifications

• Experience working directly with brokers, consultants, or employer groups
• Knowledge of level-funded and fully insured health plans
• Familiarity with underwriting principles and renewal pricing strategies
• Experience using HubSpot CRM and Zendesk
• Advanced proficiency with Microsoft Excel or Google Sheets
• Experience in a high-growth startup or fast-paced healthcare environment

Benefits

• Competitive compensation and stock options
• 100% company-paid comprehensive health, vision & dental insurance for you and dependents
• Supplemental Life, AD&D, and Short-Term Disability coverage options
• Discretionary time off
• Relocation assistance
• Paid parental leave and flexible return-to-work policy
• Work-from-home stipend
• 401(k)