Resale Compliance Representative

Responsibilities

• Ensure customer compliance with state resale certificate regulations
• Process resale renewals according to state schedules
• Monitor incoming faxes and emails and route to appropriate personnel
• Complete customer information updates within 24 hours
• Assist customers with resale issues and renewals by collaborating with Sales and Credit departments
• Maintain and update customer software and information systems

Requirements

• 0-1 years of customer service experience preferred
• Proficiency with Microsoft Office
• Strong attention to detail and organizational skills
• Excellent verbal and written communication skills
• Ability to work independently and as part of a team
• Strong time management and ability to meet deadlines

Benefits

• Annual discretionary bonus up to 5% of base salary
• Accrued paid time off and 8 paid holidays
• Comprehensive medical, dental, and vision benefits
• 401k plan with up to 4% match
• Life insurance and disability coverage
• Paid maternity/paternity leave and pet insurance

About the Company

SanMar works with major brands like Nike, The North Face, and Brooks Brothers, providing industry-leading apparel and accessories. We believe in investing in our people through comprehensive benefits and a supportive work environment.