Retail Repairs & Maintenance Manager

Responsibilities

• Oversee day-to-day repair and maintenance of retail store facilities, including HVAC, electrical, plumbing, lighting, and flooring
• Coordinate routine and proactive maintenance schedules and perform store inspections
• Manage and supervise external contractors and service providers to ensure quality and adherence to timelines
• Manage repair and maintenance spends, negotiate contracts, and monitor expenses for cost control
• Ensure compliance with health and safety regulations, ADA compliance, and building codes
• Support vendor and store communications ticketing systems to streamline visibility and SLAs
• Provide standards training and guidance to store teams

Requirements

• High School diploma or equivalent; Associate's degree in Facilities Management or Business Administration preferred
• Experience in facilities maintenance, repair management, or retail operations, preferably in multi-location environments
• Previous experience managing teams, contractors, vendors, and technicians
• Strong knowledge of building systems (HVAC, electrical, plumbing)
• Experience with budgeting, cost control, and managing maintenance projects
• Proficient in Google Suite and facilities management software
• Ability to travel between multiple retail locations as necessary