UN/COMMON

Retention Marketing Specialist

UN/COMMON

Posted 10 hours ago

Employment Type

Contract

Location

Completely Remote

Requirements

Retention Marketing, Email Service Platform, Copywriting, Email Analytics, Shopify, Automated Workflows, Customer Journey

Required Skills

Klaviyo Shopify Email Marketing SMS Marketing CRM

Job Description

Responsibilities

You will manage the full production process for email campaigns and automated flows, build emails in Klaviyo or similar ESPs, write on-brand copy, create clear briefs for the design team, QA content and logic, and schedule deployments. You will maintain the monthly content calendar, drive timelines with clients, and ensure all assets and approvals stay on track. You will support the Retention Marketing Strategist by pulling performance data, analyzing results, and developing recommendations. You will build automated workflows, segmentation, and list logic, maintain list hygiene, and work confidently with Shopify apps such as Yotpo, Loyalty Lion, JustUno, and Privy.

Requirements

  • 2 years of experience in retention marketing, specifically across email, SMS, CRM, or loyalty programs.
  • Hands-on experience with an Email Service Platform (ESP), with a strong preference for Klaviyo.
  • Strong copywriting skills for direct-to-consumer (DTC) e-commerce, with the ability to adapt tone and style to match different client brands.
  • A solid understanding of email analytics and the ability to translate data insights into actionable strategy.
  • Clear understanding of the difference between marketing campaigns and automated flows, and knowing when to deploy each.
  • Proficiency in building segmented customer lists using behavioral and transactional data.
  • Experience working within Shopify or directly supporting Shopify-based clients.
  • A proactive, organized approach, with the ability to think through the entire customer journey and work effectively in a fast-paced, collaborative team.

Preferred Qualifications

Benefits

This is a contract position Up to 40 hours weekly Remote

About the Company

UN/COMMON is a digital experience and marketing agency that launches and grows the world’s best emerging brands. We believe the future of consumer-facing brands starts with creating authentic stories built for the consumer first and brand second. We are extremely proud to work with revolutionary brands such as Selena Gomez’s Rare Beauty, Dermalogica, Liquid Death, Lemon Perfect, and more.

We are an employee and customer-centric agency bringing mission first brand stories to life to benefit the greater good and better people’s lives. And we have a TON of fun doing it!

How to Apply

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