Revenue Operations Lead

Responsibilities

• Oversee building, documenting, and optimizing sales, engagement, and customer service processes
• Build predictive dashboards to flag anomalies, bottlenecks, and forecast pipeline risk
• Own monthly, quarterly, and annual sales planning including productivity drivers
• Design and implement quota methodologies and variable compensation structures
• Use AI-assisted analysis to deliver market insights and competitive analysis
• Build and maintain AI-powered workflows to compress cycle times and auto-route submissions
• Design integrations and automations across Salesforce, HubSpot, and Intercom
• Evaluate and deploy AI tools like copilots and predictive models to increase team capacity

Requirements

• Proven experience in revenue operations or sales operations leadership
• Strong analytical skills with experience in predictive reporting and forecasting
• Experience designing compensation structures and sales planning processes
• Proficiency in designing automations across CRM and marketing stacks (Salesforce, HubSpot)
• Ability to drive adoption of AI tools within a Go-To-Market channel

About the Company

Counterpart is a management liability insurance platform for the 21st century workplace. We offer products and services to help companies align the risks and incentives of creating great organizations using advanced rating systems and proactive risk mitigation.