Rukiga-English Interpreter

Responsibilities

• Provide accurate Rukiga-English interpretation for OPI and VRI calls in healthcare and medical settings
• Render all messages completely and accurately without adding, omitting, or substituting content
• Facilitate communication between Limited English Proficient clients and healthcare providers
• Maintain professional conduct and adhere to interpreter standards of practice
• Take detailed notes during calls and apply specialized medical terminology knowledge
• Participate in internal professional training and pursue additional certifications
• Report to team leaders and comply with dress code requirements for video interpreting

Requirements

• Native fluency in Rukiga and fluent English proficiency
• 1+ years of OPI/VRI interpretation experience with a recognized interpretation company
• Solid knowledge of medical terminology; legal terminology knowledge is a plus
• High school diploma or equivalent
• High emotional intelligence and cultural tolerance
• Strong communication, listening, note-taking, and memory retention skills
• Healthcare industry certifications (PICSI, ALTA, HIPAA, etc.) preferred

Preferred Qualifications

• Dedicated wired internet connection with minimum 10 Mbps download and upload speeds
• Windows 10 or higher operating system
• Computer with dual-core 2 GHz processor (Intel Core i5 or superior) and 8GB RAM minimum
• Noise-cancelling wired headset with built-in microphone (no wireless/Bluetooth)
• Computer must operate in "High Performance" mode with power adapter plugged in

Benefits

• Fully remote, full-time position with clear scheduling
• Immediate start availability following onboarding
• Internal certified training programs
• Monthly fee payments with contract-based employment
• Supportive team environment with established corporate culture

About the Company

Future Group Translation and Localization Services, founded in 1994, is one of the world's most trusted translation and localization providers. With ISO certification, advanced translation memory technology, and a global network of language professionals, the company delivers cost-effective language solutions across all industries and business applications.